Teardrops Supporting Your Community have secured one year funding from the Postcode Lottery. We are now recruiting for a part time Homeless Prevention Worker. If you are interested in the role then please submit your CV and a covering letter setting out how you meet the criteria to info@teardrops.org.uk

How to Apply: Please email your C.V and covering letter explaining how you meet the criteria

JOB TITLE Homeless Prevention & Workshop Worker

LOCATION: St Helens

RESPONSIBLE TO: The Service Manager

HOURS OF DUTY: 30 hours a week or potentially 18.5 hours

SALARY: £23,000 plus pension contribution (pro rata)

CONTRACT: One year pending future funding

Start Date: Immediate

Closing Date: 05.4.2021 at 11.59pm (If we receive high numbers of applicants will may close this recruitment process early)

Interviews: Interviews will hopefully take place on the 9th of April 2021.

How to Apply: Please email your C.V and covering letter explaining how you meet the criteria

PURPOSE OF THE JOB:

The Homeless Prevention and workshop worker will work closely with service users in various settings to support and advise them out of homelessness or to secure their current accommodation. With an excellent knowledge of the housing and welfare benefit sector the Worker will identify and understand the barriers service users face and will provide the help and support required to overcome these, whilst building the capacity and resilience of individuals..

The Worker will also be responsible for delivering information sessions/ workshops to small groups or individuals on things such as housing rights, debt awareness and cooking on a budget.

Position in the organisation

The worker reports to the Service Manager and is responsible for delivery of but not limited to the initiatives listed below.

Duties and key responsibilities – summary

· Have a good or excellent knowledge of the housing, welfare and benefit system.

· Have experience of completing forms such as PIP or Universal Credit.

· Provide ongoing support, advice and case management to a range of service users with complex needs to ensure that they can sustain their accommodation and live independent of support

· Ensure that the advice, guidance, and support provided is of the highest possible standard and considers compassion, and respect for service users at all times.

· Ensure that the Housing First Model underpins delivery of the role.

· The delivery of educational workshops to service users on a range of issues such as budgeting, tenancy sustainment or priority debts.

· Ensure that support plans are outcome focused, co-produced, and provide opportunities for capacity building to promote independence.

· Ability to deliver to small groups and individuals

· To help Service Users to access courses, relevant groups of interest, voluntary initiatives to enable integration into the community

· Follow safety systems and other operational procedures relating to the delivery of the service always, including but not limited to safeguarding, health & safety, risk assessment, lone working, security, and data protection and confidentiality etc.

· Capture and record accurate and timely monitoring and management information in relation to the delivery of the service, including but not limited to: case notes, service user data consents, risk assessment and management plans, case reviews, service user outcomes data and so on.

· To support people including families who are housed but are at risk of homelessness through a range of interventions as agreed after an assessment and support plan is created.

Service management, quality, and compliance

Working with the CEO to ensure that all services are developed, delivered, and improved in line with organisational policies, procedures and quality assurance requirements, including adherence to all relevant legislation and external regulation.

Financial management and planning

To contribute to the annual planning process, considering the strategic direction of Teardrops, local commissioning priorities and other identified local needs.

To support the CEO in developing and managing annual budgets, including provision of accurate costings, monitoring expenditure, reconciling income and expenditure, monthly reporting, and re-forecasts.

External relationships, profile and wider Teardrops activities

To act at local level as an ambassador for Teardrops and for people affected by homelessness, promoting their interests and the organisation’s strategies for meeting their needs.

To provide support for local fundraising activities, as agreed with the CEO.

Working collaboratively and proactively with fundraising colleagues, to generate and maximise income to support all the charity’s activities.

Additional responsibilities

To adhere to all Teardrops service standards, policies, and procedures.

To comply with the data protection regulations, ensuring that information on clients remains confidential.

To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

To administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines, and reporting requirements.

Willing and able to work non-social hours on occasion (including occasional weekend and evening hours)

Willingness to act as an external representative and ambassador for the Charity