This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
We are now recruiting for 2 x part time or 1 full time Progression and Move on Support Worker. If you are interested in the role, then please submit your CV and a covering letter setting out how you meet the criteria to info@teardrops.org.uk
How to Apply: Please email your C.V and covering letter explaining how you meet the criteria.
JOB TITLE Progression and Move on Support Worker.
LOCATION: St Helens
RESPONSIBLE TO: The Service Manager
HOURS OF DUTY: 37 hours a week at full time or 18.5 hours a week at part time
SALARY: £23,000 plus pension contribution (pro rata)
CONTRACT: One year pending future funding
Start Date: Immediate
Closing Date: 14.07.2023 at 11.59pm (If we receive high numbers of applicants, we may close this recruitment process early)
Interviews: Interviews will hopefully take place on the 18th July 2023.
How to Apply: Please email your C.V and covering letter explaining how you meet the criteria.
PURPOSE OF THE JOB:
The Progression and Move and Support Worker will work closely with service users in various Hostels within St Helens to support, empower and encourage them to secure their own accommodation. With an excellent knowledge of the housing and welfare benefit sector the Worker will identify and understand the barriers that each individual service user faces and will provide the help and support required to overcome these, whilst building the capacity and resilience of individuals.
Position in the organisation
The worker reports to the Service Manager and is responsible for delivery of but not limited to the initiatives listed below.
Duties and key responsibilities – summary
· Have good or excellent Knowledge of other services within St Helens that would support or enhance the services users support network.
· Have excellent communication skills, ability to work closely alongside other agencies and work as part of a multi-agency approach.
· Have a good or excellent knowledge of the housing, welfare and benefit system.
· Have experience of completing forms such as PIP or Universal Credit.
· Provide ongoing support, advice, and case management to a range of service users with complex needs to ensure that they can sustain their accommodation and live independent of support
· Ensure that the advice, guidance, and support provided is of the highest possible standard and considers compassion, and respect for service users at all times.
· Working with service users on a range of issues such as budgeting, tenancy sustainment or priority debts.
· Ensure that support plans are outcome focused, co-produced, and provide opportunities for capacity building to promote independence.
· To help Service Users to access courses, relevant groups of interest, voluntary initiatives to enable integration into the community
· Follow safety systems and other operational procedures relating to the delivery of the service always, including but not limited to safeguarding, health & safety, risk assessment, lone working, security, and data protection and confidentiality etc.
· Capture and record accurate and timely monitoring and management information in relation to the delivery of the service, including but not limited to: case notes, service user data consents, risk assessment and management plans, case reviews, service user outcomes data and so on.
Service management, quality, and compliance
Working with the Service Manager to ensure that all services are developed, delivered, and improved in line with organisational policies, procedures and quality assurance requirements, including adherence to all relevant legislation and external regulation.
Financial management and planning
To contribute to the annual planning process, considering the strategic direction of Teardrops, local commissioning priorities and other identified local needs.
External relationships, profile and wider Teardrops activities
To act at local level as an ambassador for Teardrops and for people affected by homelessness, promoting their interests and the organisation’s strategies for meeting their needs.
Working collaboratively and proactively with fundraising colleagues, to generate and maximise income to support all the charity’s activities.
Additional responsibilities
To adhere to all Teardrops service standards, policies, and procedures.
To comply with the data protection regulations, ensuring that information on clients remains confidential.
To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
To administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines, and reporting requirements.
Willing and able to work non-social hours on occasion (including occasional weekend and evening hours)
Willingness to act as an external representative and ambassador for the Charity.